Basic Treatment Summary
Basic information on Data Protection
Responsible for Treatment:ROBRA LUXURY ADVERTISING COMPANY
LIMITED. (hereinafter, Chatys)
Purpose:
● Online service provision
● Web user management
● Commercial communications related to our services
Legitimation:Express consent and legitimate interest
Conservation:The data will be kept for the time necessary to fulfill the purposes collected, as well as to comply with legal obligations.
Recipients:No data is transferred to third parties, except legal obligation.
Rights:Access, rectification, portability and deletion of your data, as well as limitation and opposition to its processing
Additional Information :You can consult additional and detailed information on Data
Protection in the annexed clauses found in this privacy policy.
At Chatys we seek to offer the best possible experience on our website, and to achieve this we need to collect certain information.
Chatys informs the user that, as a data controller, it will incorporate the personal data provided by users into an automated file.
In accordance with the regulations, we must explain the following to the user: the data is collected to offer you an improved experience, and that is why we explain below the data we collect and why we do it, previously requesting your consent and complying with current regulations on the matter. data protection to use the information you provide us. If at any time the user decides that we cannot continue using them, they can request that we stop processing them through the means that we will explain later in this privacy policy.
The different sections of the privacy policy of the CHATYS website are detailed below:
1. Data Controller
Company name: ROBRA LUXURY ADVERTISING C.L. (hereinafter, Chatys)
Address: 211 A Fajara M. Section Kanifing Municipality The Gambia
TIN: 2300213474
Contact email: Luxury@Chatys.net
2. Data we collect when you use Chatys website
Whenever you use our services or view our content, we may automatically obtain and store certain information in server logs. This data may include:
- Information regarding how you use our website
- Standard visit log information
- IP address,
- Information related to your device such as crashes, system activity, hardware settings, browser type, browser language, date and time of your request, as well as referring URL.
● Information provided during the use of Chatys.net website
Taking into account the nature of our website, in order to publish an advertisement the user has to provide personal data such as their name, telephone number or email. To enjoy certain services offered on the website, Chatys may ask you for your banking information, and therefore reserves the right to verify your identity through verification, either by telephone or email. Likewise, to respond to advertisements published on the website, users must provide their email address. All actions carried out within the website will imply that you agree to provide us with information about your preferences.
Chatys users may only use personal data published on the website to deal with another user about a particular advertisement. Sending unsolicited advertising, junk mail, or collecting personal data from a person who has not authorized it will not be accepted.
Chatys may automatically or manually review or filter user messages sent through the website in order to monitor malicious activities as well as prohibited content.
● Information relating to personal data
Taking into account the nature of our website, and in order to enjoy the services offered on it, we request the following personal data:
Name:
Phone number:
Email address:
Any other information or data that you decide to share with us, such as gender, height, measurements...
Likewise, it is necessary to complete the registration form to access and enjoy the services offered on the website. This is why it is necessary to accept this data protection policy, as well as provide the personal data requested to register. The lack of provision of those data that are mandatory for the provision of the services or the provision of incorrect, inaccurate or outdated data will make it impossible for Chatys to provide the services. All data provided that is not of a personal nature, such as For example, thedescription of the good or service, as well as its characteristics and attributes, the price, the contact name and the telephone number are, due to the nature of the service, public.
The terms included in the Privacy Policy and, specifically, the duty of confidentiality are mandatory for all recipients of the information collected, including the personnel hired by Chatys and those third parties, who, by virtue of a contract for the provision of services, have access to personal data and Chatys equipment or systems.
3. Purpose of the treatment. Why and for what purpose do we process the data?
At Chatys we process the data that the user provides us when registering for the following purposes:
• Register on the website
• Enjoy the services offered on the web
• Develop commercial actions
• Carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and information tasks, being able to carry out automatic assessments, obtaining profiles and customer segmentation tasks with the objective to personalize the treatment according to your characteristics and needs and improve the online experience
If necessary, and under legal obligation, we must provide the information collected to the
Authorities or third companies for audit purposes, as well as handle personal data from invoices, contracts and documents to respond to claims from clients or the Public Administrations.
4. Legitimation of personal data processing.
The legal bases for processing of user's personal data are the following:
• Consent of the interested party to contract services and products, for contact forms,
requests for information or registration in e-newsletters.
• Legitimate interest in the processing of our clients' data in direct marketing actions and
express consent of the interested party for everything related to automatic assessments and profiling.
• Compliance with legal obligations for fraud prevention, communication with public authorities and claims from third parties.
5. Duration of treatment. How long do we retain data?
The processing of data for the purposes described will continue for the time necessary to fulfill the purpose of its collection (for example, for the duration of the commercial relationship), as well as for compliance with the legal obligations arising from said processing.
6. Recipients of the data. To whom do we communicate the data?
Where necessary, Chatys will provide user data to third parties, such as external service providers (for example, payment providers or delivery companies), and those with whom
Chatys collaborates, so they may use the data to provide the corresponding services.
However, under no circumstances will they use said information for their own purposes or to transfer it to third parties.
To ensure the security of personal data when sent outside the company and that third party service providers respect confidentiality and have appropriate measures in place to protect personal data, these third parties will have an obligation to ensure that the information is treated in accordance with with data protection and privacy regulations, and, if required, the corresponding data processor contract will be drawn up.
In compliance with the corresponding legal obligations, the law may require that personal data be transferred to public bodies, revealing only the data strictly necessary for this purpose. In the event that Chatys participates in a merger, acquisition or sale of assets, it will maintain the confidentiality of personal data, as well as the duty to inform affected users before their personal data is transferred or becomes subject to a different privacy policy.
7. Data storage. Where is the data stored?
Chatys will adopt appropriate and sufficient technical and organizational measures to guarantee the protection of personal data.
8. Exercise of rights. What rights does the user have and how to exercise them?
To exercise their rights, the user must send a request via email Luxury@Chatys.net. The rights that assist you are the following:
• Right of access: you can request information about the personal data that we have about the affected user.
• Right to rectification: you can communicate any changes to your personal data.
• Right to deletion and to be forgotten: you can request the deletion after blocking personal data.
• Right to limit processing: implies the restriction of processing of personal data.
• Right to object: you can withdraw your consent to processing of data, opposing further processing.
• Right to portability: in some cases, you can request a copy of personal data in a structured, commonly used and machine-readable format for transmission to another controller.
• Right not to be subject to individualized decisions: you can request that decisions not to be made that are based solely on automated processing, including the creation of profiles that produce legal effects or significantly affect the interested party.
On certain occasions, we may reject the request to exercise rights in cases where the data is necessary for compliance with legal obligations. We remind you that, in the event of complaints, you can contact the competent authority for data protection.
9. Accuracy and veracity of data
The user is solely responsible for the veracity and correctness of the data included, exonerating Chatys from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the registration or subscription form. Chatys reserves the right to terminate the contracted services that have been concluded with users, in the event that the data provided is false, incomplete, inaccurate or not updated. Chatys is not responsible for the veracity of information that is not its own creation and for which another source is indicated, and therefore does not assume any responsibility for hypothetical damages that may arise from the use of said information.
Chatys reserves the right to update, modify or delete the information contained on its web pages, and may even limit or not allow access to said information. Chatys is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided by Chatys, provided that it comes from sources other than Chatys.
Likewise, the user certifies that they are over 18 years of age and that they have the necessary legal capacity to provide consent regarding the processing of their personal data.
10. Security measures
In order to guarantee the privacy and security of your data, Chatys has adopted the security levels of protection of Personal Data legally required, and seeks to install those other means and additional technical measures at its disposal to avoid loss, misuse, alteration, unauthorized access and theft of the personal data provided.
Chatys is not responsible for hypothetical damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, due to reasons beyond its control; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties, people through illegitimate interference beyond the control of Chatys. We use numerous tools to protect our users' personal information from unauthorized access and disclosure. However, the user must be aware that Internet security measures are not impregnable.
11. Links to other websites within our website.
In Chatys there may be links to other web pages or channels. By clicking on one of these links or channels and accessing an external website or channel, the visit will be subject to the privacy policy of said website or channel, and Chatys is disassociated from any type of responsibility regarding its privacy policy.
12. Cookies, how do we use them?
The Chatys website uses cookies with the aim of personalizing and optimizing user navigation on the website. Cookies are physical information files that are hosted on the user's own terminal. The information collected through cookies serves to facilitate the user's navigation through the portal and optimize the browsing experience. The data collected through cookies can be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user. However, if the user does not want cookies to be installed on their hard drive, they have the option of configuring the browser in such a way as to prevent the installation of these files. For more information see our Cookies Policy. (insert link to cookie policy here).
13. Modifications to this privacy policy
This privacy policy may be subject to change, so we recommend that you review it periodically to be aware of updates. In the event that the modifications are significant or affect certain services, we will make a notification according to the magnitude of the change (for example, informing through messages on the website or via email).
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